Delivery charges are indicated during your checkout process and included in the final order cost. 

 

 

The items can only be returned under the following conditions.

 

The items must be in a fully re-saleable state, being unused.

 

The items must be returned at the customer’s expense within 14 days of authorisation and the cost of the items will be refunded.

 

The items must be non-custom. All tailored products are made on demand and considered custom and are non-returnable.

 

Errors in ordering, should the customer order the wrong set product, colour or trim then the customer must notify us on the same calendar day as payment. If we receive notification after this period we may have to charge to rectify the order.

 

You will be under a duty to take reasonable care to see that returned goods are well packaged, so to avoid damage in transit. An appropriate method of return should be used. All goods are returned at your own cost.

 

Orders are usually despatched for delivery within 3 – 10 working days (This does not include Saturday and Sundays or Bank Holidays), although we do endeavour to ship all orders promptly. Sometimes this estimate will vary depending on holiday periods, industrial action by the courier or adverse weather conditions. Please contact us if you want to make enquiries about any orders you are expecting.

 

Risk in the goods will pass to you on delivery.

 

Goods delivered by courier should arrive between 9am and 6pm, Monday to Saturday.

 

You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. If the packaging damaged please sign for it, clearly stating ‘received damaged’

 

We require evidence of any fault. Usually a photo by email is sufficient.

 

Should we deem the liner to be faulty we will send a replacement set to you at no additional charge and advise you on what do with the liner you have received.

 

If we deem the issue to be with the particular model of car which we cannot rectify then we may ask you to ship the liner back to us (at cost to the customer) and we will refund the cost of the liner and the shipping out fee

 

If we deem the liner not to be faulty and the issue purely speculative by the customer then the customer would need to follow our standard returns policy.

 

You may cancel your contract with us for standard goods you order at any time up to the end of the fourteenth working day from the date you receive the ordered goods, which must be in writing or by e-mail.

 

If you have received the goods before you cancel your contract then, you must send the goods back unused and in their original packaging to the address specified by us, at your own cost and risk. 

 

If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at the address specified by us, at your own cost and risk as soon as possible.

 

You must request a returns request within 14 days of receiving your goods. A request to return products after this period may not be authorised.

 

Once you have notified us that you are cancelling your contract, any sum deducted by us for the products from your credit card, will be re-credited to your account as soon as possible provided that the goods in question are returned by you in the condition they were in when delivered to you. You should ensure that good are returned within 14 days of our returns authorisation. We regret that delivery charges where applicable are non-refundable. 

 

If you do not return the goods or pay the cost of return delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

 

We cannot cancel orders for products that are made to order or customised from the moment they are ordered. Such orders are for tailored products are made on demand from raw materials just for your specifications. Such products are not covered by consumer contract regulations.

 

Orders that are returned to us without authorisation, or more than 14 days after authorisation, cannot be refunded. Our only course of action under these circumstances is to invoice you for re-delivery to your original address if you wish them returned to you. If you do not respond to us we have the right to destroy or dispose of the item in question

 

We reserve the right to cancel the contract between us if:

 

We have insufficient stock to deliver the goods you have ordered

 

The product is no longer available

 

We do not deliver to your area; or

 

One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information.

 

If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment